|Hidden Valley RV on RV Park Reviews|
|Hidden Valley's Survey Page|
|Hidden Valley RV Park's review Tab on facebook|
There are a countless number of sites that record reviews and you'll no doubt like some better than others. Some sites will require you to sign up and get a password while others are even simpler to use. Each site has a few review rules but they are basically common sense rules banning obscenities and the like.
- ignore one negative rating and one positive one. This will cull out the employee that was having a bad day and acting out of character OR the RVer who traveled 700 miles in one day and arrived so tired he couldn't be pleased by a free stay and a party in his honor. It will also rule out the RV Park employee or owner who unscrupulously adds a "glowing" review of their own park.
- Try to look beyond the personal opinions of a submitted review to the reason for a particular comment. For example a review may rate a park only 2 out of 5 but their reason may be that the park had gravel roads. While gravel roads may be the bane of one man's existence, they may be a feature that adds to the country atmosphere to an outdoorsy family.
- A number or letter rating can be relative so if using a # try to use one that reflects your overall experience rather than one very positive or negative feature
- Be as specific as possible regarding your stay and touch on the things that are important to you (those are probably what's important to fellow RVers too). Focus on customer service, reservations, registration, cleanliness and living up to advertised amenities. For example, if a park does not advertise a pool, a negative comment about having no pool would be beside the point but if they do claim to have one, yet it is full of algae or has some other defect, a complaint would be warranted.
- Something one guest did at our park really impressed me. After I sent her a thank you and asked her opinions via our survey or a park review, she replied by email personally with her review. She did this because although she had an overall good experience there was one, "easily fixable problem" as she called it, that she didn't want to mention, fearing that it might taint her otherwise good review. This was so appreciated because a park operator cannot always know little details that affect every guest even though they want to. This is the only way, namely if guests are candid about their visit with the park.
So how can writing reviews HELP YOU? If you had a business that was reviewed, wouldn't you read those reviews and either use them to motivate your staff OR to make changes that would reflect your customers needs and wants? Of course. Take away: our reviews can improve OUR and others future experiences with travel destinations and accommodations.
|Just GOOGLE any RV Park to get this review opportunity and see reviews|
|Hidden Valley RV on yelp|
|Hidden Valley RV on Trip Advisor|
Teri Blaschke is the RV Park operator of family owned Hidden Valley RV Park in San Antonio, TX and writer of the park blog “A Little Piece of Country in San Antonio.” Teri contributes to various other blogs with a focus on either travel or social media and how it relates to the outdoor hospitality industry but her passion is serving the RV travel community by providing a memorable RV camping experience and growing the Hidden Valley RV family. Connect with Teri on Google+, Facebook, Pinterest and Twitter@HiddenValleyRV and our RV Country Daily Magazine